mk333 Terms and Conditions

mk333 is an online gaming platform built for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between mk333 and the platform user ("Member" or "you"). These Terms apply to the mk333.mom website, its mobile version, and all associated services. Reading this document in full before using the platform is mandatory for every Member.

The meanings of specific words and terms used in these Terms are defined as follows:

"Platform"

The mk333.mom website and all its pages, gaming environments, services, and tools collectively are referred to as the "Platform".

"Member"

Any individual who has created an active account on mk333 and is using the platform's services is a "Member".

"Balance"

The combined total of real money and bonus funds held in a Member's account.

"Bonus Funds"

Funds awarded as part of a promotion that cannot be withdrawn until specific wagering requirements have been met.

"Wagering Requirement"

The condition by which a Member must place a specified total amount in bets before winnings from bonus funds become withdrawable — this condition is called the "Wagering Requirement".

"KYC"

Know Your Customer — the identity verification process through which mk333 confirms a Member's identity and age.

Age Requirement

To open an account on mk333 and participate in any game, you must be at least 21 years of age. This platform operates exclusively for those aged 21 and above. Providing a false age during registration may result in immediate account termination and forfeiture of all winnings.

One Account Per Person

Only one account is permitted per individual. Opening multiple accounts under the same person's name, using the same phone number, email address, payment method, or device is strictly prohibited. Violating this rule may result in all accounts being closed and any stored balance being cancelled.

Registration Information

You must provide accurate and complete information when creating an account. As part of the KYC process, mk333 may request verification of your national ID or passport details. mk333 reserves the right to suspend an account if false or incomplete information is provided.

Geographic Restrictions

Online gaming services cannot be offered in certain jurisdictions. If this service is not legally permitted from your location, please refrain from using the platform. You are solely responsible for complying with the laws of your own country or region.

It is your responsibility to keep your mk333 account password and login details completely confidential. Allowing others to access your account or transferring your account to another person is prohibited.

• Use a strong password — combining numbers, letters, and special characters.
• Avoid logging in over public Wi-Fi networks.
• If you notice any unusual activity on your account, contact mk333 support immediately.
• Change your password regularly.

mk333 will not be liable for any loss caused by unauthorized third-party access, unless it is proven that the loss resulted from mk333's own negligence.

Deposit

The following payment methods are available for depositing funds into mk333: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200.

• For deposits, use only a payment account registered in your own name.
• Depositing via a third-party payment account is prohibited.
• Deposited funds are generally credited to your account instantly; if there is any delay, please contact support.

Withdrawal

A minimum of ৳800 applies for withdrawing funds. Withdrawals are generally processed within 15 minutes to 2 hours. Withdrawals are only possible to the same payment method used for the deposit.

• KYC verification may need to be completed before a withdrawal can be processed.
• Winnings from bonus funds are not withdrawable until the wagering requirement for those bonus funds has been met.
• In cases of suspicious activity, mk333 reserves the right to temporarily suspend a withdrawal and conduct additional verification.
• No payment method other than bKash, Nagad, Rocket, and Upay is accepted for either deposits or withdrawals.

Welcome Bonus

New members on mk333 receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. Depositing ৳22,000 gives the maximum bonus of ৳20,000, for a total of ৳42,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example, for a ৳2,000 bonus, a total of ৳20,000 in bets (৳2,000 × 10) must be completed before winnings from the bonus can be withdrawn.

General Bonus Terms

• Each bonus may have its own validity period and conditions — please read the details of the relevant offer.
• It may not be possible to claim multiple promotional offers at the same time.
• Bonus funds cannot be transferred to another account.
• mk333 reserves the right to modify, suspend, or cancel any promotion.
• If bonus terms are abused or an attempt is made to obtain bonuses through fraudulent means, the account may be terminated.

VIP Program

mk333's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate increases at each level — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% weekly cashback at Diamond. Continuous active participation is required to advance to higher levels.

All games operated on the mk333 platform are powered by recognized third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.). Each game has its own rules, winning conditions, and payout structure.

Fair Play Policy

mk333 is committed to ensuring fair and impartial outcomes in all games. Game results are determined through Random Number Generator (RNG) technology, which is independently verifiable.

Technical Errors

If a game result remains undetermined due to a technical error or server issue, the relevant round will be considered void and the wagered amount will be refunded. mk333 is not obligated to honor any winnings that arise from a clear technical error.

General Sports Betting Rules

• Bets placed after a match has started or after a specified deadline may be considered void.
• If an event is postponed or cancelled, the settlement of the relevant bet will follow mk333's policy.
• The maximum bet limit may vary depending on the specific event and market.

The following activities are strictly prohibited on the mk333 platform:

• Operating multiple accounts or using multiple accounts to take advantage of bonuses.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to artificially influence game outcomes.
• Playing games in a deliberate manner designed to abuse bonus terms.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing other Members or mk333 staff.
• Attempting to breach the platform's security systems or conducting hacking.
• Conducting transactions using a third-party account.

Suspension by mk333

mk333 may temporarily or permanently suspend any account without prior notice under any of the following circumstances:

• Any clause of these Terms has been violated.
• It is found that the account was created using false or incomplete information.
• Satisfactory information is not obtained during KYC verification.
• There is suspicion of fraudulent financial activity or money laundering.
• A self-exclusion request has been made under the responsible gaming policy.

Account Closure by the Member

You may close your account at any time by contacting mk333 support. Before account closure, you will be given the opportunity to withdraw any remaining real money balance (excluding bonus funds), subject to conditions being met.

Data Retention After Account Closure

In accordance with applicable laws and regulatory obligations, mk333 may retain transaction records for a specified period even after an account is closed.

mk333 gives the highest priority to protecting the personal information of its members. All data transfers on the platform are secured using SSL encryption technology.

• Your personal information is used only for providing platform services, identity verification, and processing financial transactions.
• Information is shared with third parties only when required by legal obligation or for the operational needs of the platform.
• Your information is not sold for marketing or advertising purposes.

To learn more about mk333's privacy policy, please read the Privacy Policy page.

mk333 believes that online gaming should be a source of entertainment, not a source of problems. The platform encourages members to play responsibly.

Self-Exclusion & Limit Setting

You can set deposit limits, betting limits, or a cooling-off period on your account through mk333 support. Long-term self-exclusion requests are also accepted.

Warning Signs

• Placing bets beyond your means.
• Placing more bets to try to recover lost money.
• Gaming having a negative impact on your family or professional life.
• Being unable to stop playing.

For more information on responsible gaming, please visit the Responsible Gaming page.

mk333 is not liable for the following:

• Interruptions to gameplay caused by loss of internet connection or technical failure.
• Losses caused by errors from third-party software providers.
• Account login credentials being compromised due to the member's own negligence.
• Any legal issues arising from the member's violation of the laws of their own country or region.
• Any inconvenience caused by temporary service downtime during technical maintenance.

mk333 always strives to operate a safe and reliable platform. However, service may be disrupted in unforeseen circumstances, and mk333's direct liability for such disruptions is limited.

Service Continuity

mk333 makes every effort to ensure platform continuity, but temporary disruptions may occur due to maintenance, upgrades, or unexpected technical issues. Members will be notified of such disruptions through support channels whenever possible.

mk333 reserves the right to partially or fully modify these terms and conditions at any time. Members will be duly notified before any significant changes take effect — via support channels or a notice on the website.

• Continued use of the platform after the updated terms take effect will be considered your acceptance of the new terms.
• If the new terms are not acceptable to you, you may request to close your account.
• The date of the latest update will always be stated at the top of this page.

Dispute Resolution

If a dispute arises between mk333 and a member, a resolution will first be attempted through support. Support email: [email protected]. If you contact us via live chat or email, the mk333 team will make every effort to resolve the matter in a cooperative manner.

Contact

For any questions or comments about these terms, please contact the mk333 support team. 24/7 live chat support and email support ([email protected]) are available in both Bengali and English.